We provide the framework conditions for your business. As an experienced digital logistics partner for the media industry, we enable you to send your content around the world. You retain full control over your data content at all times. Spotify recommends EMS as a delivery platform and Apple lists us as an encoding house.
Our team of experts knows exactly what you're about. Why? Because we listen and have 20 years of experience with digital services for the media industry. Development of new projects happens at eye level with our partners. Our goal is to find the best solution for you.
Audio, video, audio books, eBooks. Each medium requires its own process chain, just like each genre may define its own subset of conditions. If you are looking for a DSP-partner to match your workflow, contact us. Our offers are tailor-made and never one-size-fits-all.
No matter what format; we deliver to over 100 destinations worldwide, big and small. We're catering to the full range of their required specification details, while also taking care of the little guys. You have the content, we have the delivery expertise. With the instruments in your Toolbox, you retain full control over the individual steps within the process chain.
The Process ChainYou send us your audio, video, audio book and / or e-book content via FTP. These are then transferred directly to the encoding management system, where they are processed for delivery to your contractual partners. This usually happens within one working day.
We treat your data as carefully as if it were our own. Once in the system, all data pass through various quality control stations; Starting with the first comparison of the delivered metadata versus the associated audio and video content to the final sound check and approval by the Wavealyzer, our digital stethoscope. Without these seals of approval, no product leaves our system.
Your media data are stored in our in-house data center, which renders you and us independent from third parties. All important elements that are important for a smooth process have been designed with fallback redundancy in mind. Should a server ever fail, we can switch to alternative systems within a very short time. We have access to the entire technical infrastructure at all times and are happy to share the reassuring feeling of seeing the “green lights” for ourselves.
Our system is able to create any required media format, availing transcoded contents for later deliveries. With the MMP you can save designated usage/s individually per destination, from product to track level, and adjust according to your needs at any given time. Changes to requirement profiles are just as much a part of our customer service as adding new features. We constantly keep developing the system onwards, so that your offer is still up-to-date tomorrow.
The EMS is connected to over 100 download shops, streaming portals, aggregators and other service providers worldwide. Your products leave our systems via fiber optic uplink, speeding towards your intended destinations as fast as they can take 'em. No matter how many products our system has to process; jams are none of your worries. A guarantee for timely delivery.
Of course, sales figures for music and audio book products can also be managed in the MMP. You have access to daily and monthly sales figures, which - as far as available from the destinations - are updated in real time with incoming data. Various display options enable a quick overview with customizable analysis graphics. Data lists enable deeper analysis. These can be filtered according to various criteria and exported for further processing.
Our content operations team takes care of digital inventory management in its entirety for you. We import your media content, safeguard quality, generate metadata, produce the digital product and manage the digital service chain.
The three pillars’ princibleYour responsible operations manager is always available to help convey your release strategy per the metadata, so that your targeted DSPs can process and execute the relevant instructions properly.
The System Operations Team is your contact for all technical matters relating to the provider platforms you cater to. From setting up new destinations smoothly and ensuring error-free deliveries up to flawless presentation of your products to the end-user; everything is taken care of here, so that your product always reaches your intended audience/s in the best possible form.
Whether meeting industry standards such as DDEX and ONIX or proprietary system specifications, our platform supports all requirements of connected partners.
Each supply chain interface is programmed individually to ensure your full access to all functionalities of each individual destination. We regularly take top positions in the audits and rankings of the largest DSPs worldwide.
We monitor the process, provide the right tools -- even if it means whipping up tailor-made innovatons for your bespoke purpose/s -- and lend a hand wherever neccessary. Being technologically up to date is a given, but looking after your concerns from start to finish and beyond is a matter we take professional pride in on a personal level. It's committed human beings taking care of your supply chain, down to the DSPs' backends and tools (e.g. AppleConnect, Spotify SCatMan etc.). We know we are dealing with people; hence, so are you.
We're closely familiar with the requirements of individual trading partners, down to the last nook & cranny. Should something get stuck, we get to the bottom of it. If there is a problem, the solution starts here.
We think along. Each partner has their own workflow and individual strengths. Our strength is the creation of tools optimized to match individual workflows. For conquering new markets, we create the solutions you need; just as you need them.
Our strengthsThe secret of our success is actually quite simple: close cooperation between us and our clients at eye level. With us, there is no off-the-shelf, one-size-fits-all. You tell us your requirements; we discuss the scope together and then work out a solution suited to your needs. Your workflows and business structures flow into our project planning, culminating in the best product created for your individual situation.
The ever-changing digital media market requires constant re-evaluation of established procedures as well as the development of new tools. We are in ongoing dialogue with leading players from all areas of the digital economy. For us, passing on this knowledge is part of customer service. We keep you apprised on planned developments and work with you to hash out working strategies for your business on the market. Our goal is to meet the requirements and developments in logistics for digital entertainment content always at the latest level with and for you.
We build tools for the market of today and tomorrow. For more than 20 years, we've been successfully realizing projects for the digital media industry.
An overview of our existing range of applications is available in our Toolbox section.
Our Mediadata Management Program (MMP) is the control center for your merchandise management with us.
Always address the right artist identities on Spotify and Apple's services
Digital One-Sheets for effectively pitching your products
The usage numbers of your spoken content - at a glance, and actually telling you something
Sales figures and statistical evaluations, concise and clear.
For more than 20 years, we have not only scored by technical expertise alone. We also know your side of business from own experience. Because in addition to professional engagement in dealing with media contents, a large part of our team is also active in the entertainment sector on their personal time; be that as an artist, producer, label-manager or many an other occupation.
That's why we can not only relate to your sensitivities first-hand, but also know the value of your catalogue/s.
We accept no less than the highest security standards to protect your products and our systems, running our own dedicated server park physically located in Germany to host from. At that, reyling on green energy is just as natural for us as the well-known reliability on which our long-term partnerships ground.
Content Operations Manager
System Operations Manager / DSP Relations
Team Leader Content Operations Audiobook
Assistant to MDs & HR Manager
Senior Developer
Content Operations Manager / Audiobook
Content Operations Manager / Music
Managing Director
Content Operations Manager / Music
Content Operations Manager / Music
System Operations Manager / Supply Chain
Apprentice Developer
CTO
Developer
Student Trainee (Software Development)
System Operations Manager / Product Owner MMP
Content Operations Manager / Audiobook
Creative Director
Team Leader Product Management & Development
Managing Director
Content Operations Manager / Audiobook
Senior Manager Content Operations
Senior Developer
Knowledge exchange is at the core of what we do. We grow better understanding your daily operations' requirements and you do by our getting these cast into optimized processes. It is this mutual fertilization on which the long-term partnerships with our clients and other important players in the market are based; a manifest of trust, synergetically fuelling the benefit of all parties involved.
Our Partnerships at a glance
Contractual sovereignty over your points of presence is and remains yours alone. We offer the logistical infrastructure, technological expertise and valuable relationships with more than 100 sales & streaming platforms, aggregators and other online service providers worldwide. Here is a brief overview of the destinations currently served thru us:
List of destinationsSince its inception in 2004, EMS has been working closely with Zebralution GmbH, constantly involved in the development of Europe's first digital distribution enterprise for many years. In 2019, we've transformed into our own division within the Zebralution family, working together even more tightly on new software solutions for the areas of digitally marketing music and spoken content in many forms.
zebralution.comFlat hierarchies, family-friendly management and a trusting team atmosphere have always been important to us.
With us you are in the thick of the ongoing expansion and developments of the digital music and spoken contents markets.
Backend-Administrator (m/w/d)
Permanent position, full-time
Job posting
(Detailed description only available in German)
Full-Stack Developer (m/w/d)
Permanent position, full-time
Job posting
(Detailed description only available in German)
Workplace Adminstrator (m/w/d)
Permanent position, full-time
Job posting
(Detailed description only available in German)
Then we look forward to your application to:
Andrea Radermacher
ems-gmbh-jobs.personio.de